Welcome to Professional Police Officers Credit Union
Professional Police Officers CU is a full service financial institution. We're member-owned and our goal is striving to be your Chief Financial Institution. We welcome your comments and suggestions.
IMPORTANT NOTICE---MEMBER ALERT----
PPOCU MONITORS CORONAVIRUS IMPACT
Professional Police Officers Credit Union wants our members to know
that we continue to monitor the situation with the Coronavirus (COVID-19)
outbreak, and we are planning accordingly.
The health, safety and well-being
of our members and employees are our number one priority. Rest assured
that we are taking extra precautions
to keep our office clean and as safe as possible. This includes extra
resources dedicated to more frequent cleaning and disinfecting and
frequent communication regarding our strategies and best practices during
situation. We also continue to implement strategies with our business
continuity team to ensure ongoing uninterrupted service to our members.
Based on the rapidly evolving situation surrounding the COVID-19, the
Board of Directors has decided to enact the following measures
regarding the day-to-day operation of the Credit Union. Effectively
immediately and until further notice, the Credit Union will adjust its
operations. This will mean the in-house/lobby operations will be
closed. All transactions
will be handled at the drive through window, which will be open
regular business hours. In order to service our members as efficiently
as possible, we urge members wishing to conduct business at the
Credit Union to CALL PRIOR to arriving so that our staff can have your
ready upon your arrival at the drive-up window. Be assured any
transaction you would normally handle in the lobby, will be available
drive through window. These temporary measures are being taken
out of an
abundance of caution, to do our part to protect our members and
our staff. We appreciate
your understanding and patience during these challenging times.
If you have any questions, please do not hesitate to call the Credit
In addition, we would like to encourage you to utilize
the other alternative delivery channels including the PPOCU home banking
portal that can
be accessed at www.ppocu.org and click on the home banking tab.
also access your account through our 24-hour access to STARLINE
Audio at 800-227-5495, or one of many free ATM locations throughout
state. Members in need of personal assistance can also reach
us at 317-327-2600
Monday through Friday from 8:30a.m. to 4:30p.m.
You can also learn more
about how to keep you and your family safe at the Centers for Disease
Control and Prevention website (www.cdc.gov).
We encourage our members to take the following preventive actions to
help prevent the spread of this virus:
- Avoid close contact with people who are sick
- Avoid touching
your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue,
then throw the tissue in the trash.
- Clean and disinfect frequently
touched objects and surfaces using a regular household cleaning spray
your hands often with soap and water for at least 20 seconds.
will keep you updated on how PPOCU is responding to the Coronavirus. Look for
the latest updates on our website.
VISA CARD ALERTS POWERED BY VISA alerts you of VISA card activity, so
you can help reduce fraud and monitor your spending time, anywhere.
Simply go to www.visa.com/purchasealerts.
ORDER YOUR CHECKS ONLINE from Harland Clarke, our preferred provider.
Secure, Fast Ordering - Ordering checks online from
Harland Clarke is as safe and secure as ordering them in person or over
the phone. The site is Verisign secure and TruSecure certified, so your
transactions and account information are safe and completely confidential.
Simply go to https://www.ordermychecks.com
Some members are receiving fraudulent calls concerning their
Debit Cards. Message is saying card is suspended and if you want
press 1. These calls are not coming from our Credit Union. PLEASE
DO NOT RESPOND
our latest Newsletter - Summer 2020.
To report a lost or stolen PPOCU Credit Card after business hours please
To report a lost or stolen PPOCU Debit Card after business hours please