Professional Police Officers Credit Union
1502 E. Washington Street
Indianapolis, IN 46201
Fax (317) 327-2610
8:30 am - 4:30 pm
The credit union observes the following holidays:
Wednesday, November 11, 2020
Day After Thanksgiving Day,
Friday, November 26, 2020
Thursday, December 24, 2020
Close at Noon
December 25, 2020
New Year’s Eve
Thursday, December 31, 2020
Close at Noon
New Year’s Day,
Friday, January 1, 2021
Welcome to Professional Police Officers Credit Union
Professional Police Officers CU is a full service financial institution. We're member-owned and our goal is striving to be your Chief Financial Institution. We welcome your comments and suggestions.
NOTICE: Home Banking network will be unavailable
from 2:30pm to 3:30pm on Thursday, October 29, 2020. This period
will be for scheduled maintenance.
iPay Technologies (Bill Payer) will be discontinued at midnight on Wednesday,
November 4, 2020.
Home Banking (Virtual Branch Next) and CheckFree (new Bill Payer) will
become available at noon on Thursday, November 5, 2020.
ACTION REQUIRED ON OR AFTER NOVEMBER 5, 2020
TO CONTINUE BILLPAYER
AND IMPROVED SERVICES FOR HOME BANKING, E*STATEMENT, CHECKFREE, MOBILITI,
MOBILE BRANCH CAPTURE
The Credit Union is constantly explores new and
exciting ways to provide the best quality services to our membership
in the 21st
century, we are always looking at those state of the art banking services
that our members deserve and have come to expect. Your PPOCU Board of
Directors, Management, and Staff realize our members want anytime, anywhere
management. To that end, your credit union strives to provide full service
financial products that fit the way our members live and work.
Union will soon be introducing the next step in the personalized digital
banking experience. We are excited to announce a projected "live" date
for these services
EFFECTIVE ON or AFTER NOVEMBER 5, 2020.
- Virtual Branch
Next (VBN) is an improved Home Banking service.
- E*Statement is an electronic service offered through Virtual Branch Next.
- CheckFree is a Bill payer service offered through Virtual
- Popmoney is an improved service offered through
- Mobiliti is a new product offering Mobile
- Mobile Branch Capture is a new product offering
that allows members to make mobile deposits.
see Fall 2020 newsletter for detailed information.
IMPORTANT NOTICE---MEMBER ALERT----
PPOCU MONITORS CORONAVIRUS IMPACT
Professional Police Officers Credit Union wants our members to know
that we continue to monitor the situation with the Coronavirus (COVID-19)
outbreak, and we are planning accordingly.
The health, safety and well-being
of our members and employees are our number one priority. Rest assured
that we are taking extra precautions
to keep our office clean and as safe as possible. This includes extra
resources dedicated to more frequent cleaning and disinfecting and
frequent communication regarding our strategies and best practices during
situation. We also continue to implement strategies with our business
continuity team to ensure ongoing uninterrupted service to our members.
Based on the rapidly evolving situation surrounding the COVID-19, the
Board of Directors has decided to enact the following measures regarding
the day-to-day operation of the Credit Union. In order to service our
members as efficiently as possible, we urge members wishing to conduct
business at the Credit Union to CALL to make an appointment or so that
our staff can have your transaction ready upon your arrival. Masks and
temperature checks are required in the Credit Union. These temporary
measures are being taken out of an abundance of caution, to do our part
to protect our members and our staff. We appreciate your understanding
and patience during these challenging times. If you have any questions,
please do not hesitate to call the Credit Union at 317-327-2600.
In addition, we would like to encourage you to utilize
the other alternative delivery channels including the PPOCU home banking
portal that can
be accessed at www.ppocu.org and click on the home banking tab.
also access your account through our 24-hour access to STARLINE
Audio at 800-227-5495, or one of many free ATM locations throughout
state. Members in need of personal assistance can also reach
us at 317-327-2600
Monday through Friday from 8:30a.m. to 4:30p.m.
You can also learn more
about how to keep you and your family safe at the Centers for Disease
Control and Prevention website (www.cdc.gov).
We encourage our members to take the following preventive actions to
help prevent the spread of this virus:
- Avoid close contact with people who are sick
- Avoid touching
your eyes, nose and mouth.
- Stay home when you are sick.
- Cover your cough or sneeze with a tissue,
then throw the tissue in the trash.
- Clean and disinfect frequently
touched objects and surfaces using a regular household cleaning spray
your hands often with soap and water for at least 20 seconds.
will keep you updated on how PPOCU is responding to the Coronavirus. Look for
the latest updates on our website.
VISA CARD ALERTS POWERED BY VISA alerts you of VISA card activity, so
you can help reduce fraud and monitor your spending time, anywhere.
Simply go to www.visa.com/purchasealerts.
ORDER YOUR CHECKS ONLINE from Harland Clarke, our preferred provider.
Secure, Fast Ordering - Ordering checks online from
Harland Clarke is as safe and secure as ordering them in person or over
the phone. The site is Verisign secure and TruSecure certified, so your
transactions and account information are safe and completely confidential.
Simply go to https://www.ordermychecks.com
Some members are receiving fraudulent calls concerning their
Debit Cards. Message is saying card is suspended and if you want
press 1. These calls are not coming from our Credit Union. PLEASE
DO NOT RESPOND
our latest Newsletter - Fall 2020.
To report a lost or stolen PPOCU Credit Card after business hours please
To report a lost or stolen PPOCU Debit Card after business hours please