Professional Police Officers CU is a full service financial institution. We're member-owned and our goal is striving to be your Chief Financial Institution. We welcome your comments and suggestions.

NOTICE: Home Banking network will be unavailable from 2:30pm to 3:30pm on Thursday, October 29, 2020. This period of downtime will be for scheduled maintenance.

iPay Technologies (Bill Payer) will be discontinued at midnight on Wednesday, November 4, 2020.

Home Banking (Virtual Branch Next) and CheckFree (new Bill Payer) will become available at noon on Thursday, November 5, 2020.

ACTION REQUIRED ON OR AFTER NOVEMBER 5, 2020
TO CONTINUE BILLPAYER

NEW AND IMPROVED SERVICES FOR HOME BANKING, E*STATEMENT, CHECKFREE, MOBILITI, MOBILE BRANCH CAPTURE

The Credit Union is constantly explores new and exciting ways to provide the best quality services to our membership in the 21st century, we are always looking at those state of the art banking services that our members deserve and have come to expect. Your PPOCU Board of Directors, Management, and Staff realize our members want anytime, anywhere financial management. To that end, your credit union strives to provide full service financial products that fit the way our members live and work.

The Credit Union will soon be introducing the next step in the personalized digital banking experience. We are excited to announce a projected "live" date for these services

EFFECTIVE ON or AFTER NOVEMBER 5, 2020.

• Virtual Branch Next (VBN) is an improved Home Banking service.
• E*Statement is an electronic service offered through Virtual Branch Next.
• CheckFree is a Bill payer service offered through Virtual Branch Next.
• Popmoney is an improved service offered through CheckFree.
• Mobiliti is a new product offering Mobile Banking.
• Mobile Branch Capture is a new product offering that allows members to make mobile deposits.

Please see Fall 2020 newsletter for detailed information.

IMPORTANT NOTICE---MEMBER ALERT----
PPOCU MONITORS CORONAVIRUS IMPACT

Professional Police Officers Credit Union wants our members to know that we continue to monitor the situation with the Coronavirus (COVID-19) outbreak, and we are planning accordingly.

The health, safety and well-being of our members and employees are our number one priority. Rest assured that we are taking extra precautions to keep our office clean and as safe as possible. This includes extra resources dedicated to more frequent cleaning and disinfecting and frequent communication regarding our strategies and best practices during this situation. We also continue to implement strategies with our business continuity team to ensure ongoing uninterrupted service to our members.

Based on the rapidly evolving situation surrounding the COVID-19, the Board of Directors has decided to enact the following measures regarding the day-to-day operation of the Credit Union. In order to service our members as efficiently as possible, we urge members wishing to conduct business at the Credit Union to CALL to make an appointment or so that our staff can have your transaction ready upon your arrival. Masks and temperature checks are required in the Credit Union. These temporary measures are being taken out of an abundance of caution, to do our part to protect our members and our staff. We appreciate your understanding and patience during these challenging times. If you have any questions, please do not hesitate to call the Credit Union at 317-327-2600.

In addition, we would like to encourage you to utilize the other alternative delivery channels including the PPOCU home banking portal that can be accessed at www.ppocu.org and click on the home banking tab. You can also access your account through our 24-hour access to STARLINE Audio at 800-227-5495, or one of many free ATM locations throughout the state. Members in need of personal assistance can also reach us at 317-327-2600 Monday through Friday from 8:30a.m. to 4:30p.m.

You can also learn more about how to keep you and your family safe at the Centers for Disease Control and Prevention website (www.cdc.gov). We encourage our members to take the following preventive actions to help prevent the spread of this virus:

• Avoid close contact with people who are sick
• Avoid touching your eyes, nose and mouth.
• Stay home when you are sick.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray
• Wash your hands often with soap and water for at least 20 seconds.

We will keep you updated on how PPOCU is responding to the Coronavirus. Look for the latest updates on our website.

VISA CARD ALERTS POWERED BY VISA alerts you of VISA card activity, so you can help reduce fraud and monitor your spending time, anywhere.

Simply go to www.visa.com/purchasealerts.

ORDER YOUR CHECKS ONLINE from Harland Clarke, our preferred provider.

Secure, Fast Ordering - Ordering checks online from Harland Clarke is as safe and secure as ordering them in person or over the phone. The site is Verisign secure and TruSecure certified, so your transactions and account information are safe and completely confidential.

Simply go to https://www.ordermychecks.com

DEBIT ALERT!

Some members are receiving fraudulent calls concerning their Debit Cards. Message is saying card is suspended and if you want to reinstate press 1. These calls are not coming from our Credit Union. PLEASE DO NOT RESPOND

Click Here for our latest Newsletter - Fall 2020.

To report a lost or stolen PPOCU Credit Card after business hours please call
800-449-7728.
To report a lost or stolen PPOCU Debit Card after business hours please call
800-523-4175.